What Keeps Leaders Up at Night by Nicole Lipkin

Author:Nicole Lipkin [Lipkin, Nicole]
Language: eng
Format: epub
Publisher: AMACOM
Published: 2018-11-02T00:00:00+00:00

DEFENSE MECHANISMS

Given our imperfections as human beings, our minds have created a whole host of defense mechanisms and biases to cope with cognitive dissonance, including self-justification, rationalization, and the self-serving bias. While we readily observe those behaviors in others, we find it much harder to see them in ourselves. Imagine a company’s top executives announcing good or bad quarterly results:

• “Buoyant market forces saved the company this quarter.”

• “Weak market forces are responsible for this quarter’s poor results.”

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